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Overcoming Bias Commenter's avatar

The very brief reconciliation of these competing definitions is that some people are professional emotional laborers, including but not limited to customer-facing roles, certain aspects of the service industry in particular, and some types of entertainer, while others do it free of charge and without professional accountability (roughly, emotional labor is some superset of "thinking about and dealing with XYZ, including its emotional valence, so you don't have to or to facilitate your own interaction").

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TGGP's avatar

What is the correct definition?

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