This Wired article about the Netflix prize provides an important hint about a valuable result of understanding human biases: Couldn’t a pure statistician have also observed the inertia in the ratings? Of course. But there are infinitely many biases, patterns, and anomalies to fish for. And in almost every case, the number-cruncher wouldn’t turn up anything. A psychologist, however, can suggest to the statisticians where to point their high-powered mathematical instruments. "It cuts out dead ends,"